Updated on May 13, 2020

Novel Coronavirus (COVID-19)

In Canada, the public health risk associated with COVID-19 is low; however, it is imperative that as health and fitness leaders, we work towards protecting Canadian Fitness Professionals. It’s important as fitness professionals that we lead by example through maintaining our exercise regimes and healthy nutrition practices. We know this helps to support the immune system. Together, let’s encourage people to continue to work out and to pursue personal and professional fitness endeavors, while ensuring they are provided with correct information on how to protect themselves.

Because canfitpro’s number one priority is the safety and security of every canfitpro Member, Delegate, Participant, Associate, and Volunteer, we are working with all our partners to closely monitor the unfolding situation with COVID-19 and are following all available public health guidance to assure healthy and safety. To address questions that you may have or be asked about, we have prepared this “Frequently Asked Questions” with responses to provide all our Members with the most accurate information possible. When, and as circumstances change, additional guidance and direction will be offered via postings on our websites, social media outlets and other public releases.

Due to the developments surrounding the COVID-19 pandemic, it’s with a heavy heart that canfitpro has made the necessary and difficult decision to postpone canfitpro 2020 until August 13-15, 2021.  We naturally did not plan for this when we created, printed and distributed 20,000 brochures to all our members and took the usual steps to launch our live event earlier this year.  

At canfitpro, the health, safety, and well-being for our Associates, Members, Presenters, Sponsors, and Exhibitors is our highest priority. Mindful of our duty of care, we want to act on what is in the best interest of our community.

Although these times hold uncertainty, one thing does remain true - there’s a power in people connecting! This is why we’re excited to bring the magic of in-person conferences online for canfitpro 2020 Virtual Series. From your own home, canfitpro 2020 Virtual Series attendees can participate from wherever you are in the world, livestreaming education from fitness experts, leaders, pioneers and innovators from around the globe. You’ll network and chat with one another; and engage with some of the world’s most influential fitness professionals. You’ll even connect in a virtual expo hall!

Stay connected on our social channels and watch your inbox for details on canfitpro 2020 Virtual Series. Registration information will be available in the coming weeks.

Thank you for your support during this unprecedented time. We’re eager to stay connected with you in the virtual world. It is your passion for health and fitness that helps make canfitpro events a success every year and it is that same passion that will drive us into the future. 

We’ll see you at canfitpro 2020 Virtual Series – the event you won’t want to miss!

The COVID-19 pandemic has affected us all personally, and professionally, in a variety of ways.  The fitness industry presents a myriad of ways to work and there is no ‘one size fits all’ solution to your current situation. canfitpro has compiled various programs currently available to help Canadian individual and businesses, during this unprecedented time to help guide you towards a solution that may be best for you.

Please check this video for the information you need.

For new certification courses, you can re-book your course with us later in the year, free of charge. canfitpro will be immediately granting 60 day extensions to certification renewals that are due March through August.  Please note that courses, theory and practical exams can be re-booked later in the year free of charge or taken online with a PRO TRAINER.  (Note: CPR courses can only be taken in -person.)

Immediate extensions have been granted to complete certification courses and CPR courses can be re-booked, free of charge.  Your certification will not be affected if your CPR is delayed.

For course or exam re-bookings, kindly contact us at info@canfitpro.com or 1.800.667.5622.

All courses, exams and CPR courses that were scheduled to take place prior to June 22nd, 2020 are being re-scheduled.  Please check out the full list of available in-person and virtual courses and exams in the canfitpro portal.

Right now, you can take advantage of some of the free education and resources that canfitpro offers:

  • Review the canfitpro magazine – back issues are in your canfitpro member portal
  • Use Trainers+ to get ideas and create workouts for yourself and/or clients in our canfitpro member portal – canfitpro members receive a 40% discount
  • Watch webinars, interviews, and workouts on the canfitpro YouTube channel, where topics range from How to Run a Successful Personal Training Business to The Science of Yin Yoga

Start thinking of new ways to support clients virtually – here are credible and reliable fitness sources to share with your people!

canfitpro Partners and PRO TRAINERS

Looking for best-in-class online workouts? Check out the canfitpro curated list of at-home exercise to help you, and your network, stay healthy:

Reach out to your clients and share value on social media. canfitpro endorses the following expert resources as the most reliable and credible fitness education.  Some of our partners are also offering education, at a discount, during this time.  We know that more are working to provide information soon to help you stay current.  

canfitpro is here for you. Keep watching canfitpro’s social media channels, and your inbox, for additional updates, information, and resources as we navigate the uncertainty caused by COVID-19.

This has been a very challenging time for everyone, especially those of us in the fitness industry who passionately serve Canadians.  Since the start of the COVID-19 outbreak, we have been closely tracking its progression and following the advice of Canada’s health authorities.

As the virus continues to spread in communities across Canada, especially over the past 48 hours, we are seeing the need for further and more aggressive action to try and reduce the transmission of this virus.  

GoodLife Fitness and Fit4Less Clubs across Canada have made the difficult but important and necessary decision to close all their clubs across Canada, effective today, March 16, 2020.

As the leading global provider of fitness and wellness education, canfitpro empowers people to lead passionate and fulfilling lives through safe, fun and effective physical activity.  There is no moment in our history where that purpose is more important than today.  We encourage all clubs, studios and facilities within the country to follow the lead set by GoodLife and Fit4Less. It is an unfortunate but necessary thing to do.  canfitpro will continue to closely monitor the situation as it relates to our regional events and will provide updates relating to those events as they become available.  

For 27 years canfitpro has been a leading authority in the fitness industry and we would anticipate and hope the industry follow responsibly, the lead of GoodLife in closing fitness clubs, studios and facilities. 

We fully appreciate the financial difficulty that this poses to the industry however these same difficulties are imposed on the employees and all efforts should be made wherever possible to minimize the detrimental financial effects felt by those that are least able to deal with them.  We know that GoodLife has made the decision to continue to pay Associates for a period of time and while we cannot say what’s viable for your individual club(s), we hope that you take the well-being of your staff into consideration. 

We appreciate that this places a burden on all of our businesses as we deal with the situation with which we are presented. There’s no better time to work together as a community to create a positive and safe environment for you, your family, and your members’ and clients’ families.

Due to recent developments surrounding the COVID-19 outbreak and based on the latest guidance and official announcements made by the Canadian government, it is with a heavy heart that canfitpro has made the necessary and difficult decision to cancel canfitpro East 2020, originally scheduled to take place on May 23 – May 24, 2020. 

At canfitpro, the health, safety, and well-being of Associates, Members, Delegates, Exhibitors, Sponsors, and Partners is our highest priority. Mindful of our duty of care, we want to act on what is in the best interest of our community. Although this is a disappointment, we look forward to hosting and celebrating future canfitpro East conferences and events with you, and we hope to see you at canfitpro Toronto 2020 this August! 

For those delegates who require continuing education credits (CECs) to maintain your certifications, canfitpro offers a variety of online courses that can be accessed through your member portal.   You will be offered a special extension if your certification expires as a result of not attending canfitpro East. Please stay tuned for additional options to obtain continuing education credits. 

We thank you for understanding the extreme difficulty of our position. It is your passion for health and fitness that helps make canfitpro events a success every year. And it is that same passion that will drive us into the future. 

Next Steps:  
Please remember to cancel any personal arrangements you’ve made, such as travel, restaurant, and housing reservations. You do not need to contact anyone at canfitpro to cancel your registrations and full refunds will be provided. Please note that canfitpro East 2020 will not be rescheduled. However, we hope to see you at canfitpro East 2021! 

Due to recent developments surrounding the COVID-19 outbreak and based on the latest guidance and official announcements made by the Canadian government, it is with a heavy heart that canfitpro has made the necessary and difficult decision to cancel canfitpro Winnipeg 2020, originally scheduled to take place on April 4, 2020.

At canfitpro, the health, safety, and well-being of Associates, Members, Delegates, Exhibitors, Sponsors, and Partners is our highest priority. Mindful of our duty of care, we want to act on what is in the best interest of our community. Although this is a disappointment, we look forward to hosting and celebrating future canfitpro Winnipeg conferences and events with you, and we hope to see you at canfitpro Toronto 2020  this August!

 
For those delegates who require continuing education credits (CECs) to maintain your certifications, canfitpro offers a variety of online courses that can be accessed through your  member portal.   You will be offered a special extension if your certification expires as a result of not attending canfitpro Winnipeg. Please stay tuned for additional options to obtain continuing education credits.
 
We thank you for understanding the extreme difficulty of our position. It is your passion for health and fitness that helps make canfitpro events a success every year. And it is that same passion that will drive us into the future.
 
Next Steps: 
Please remember to cancel any personal arrangements you’ve made, such as travel, restaurant, and housing reservations. You do not need to contact anyone at canfitpro to cancel your registrations and full refunds will be provided. Please note that canfitpro Winnipeg 2020 will not be rescheduled. However, we hope to see you at canfitpro Winnipeg 2021!

Due to recent developments in the province of Quebec and based on the latest guidance and official announcements of Quebec’s Premier Francois Legault, it is with heavy heart that canfitpro has made the necessary and difficult decision to cancel canfitpro Montreal 2020, originally scheduled to take place March 27-29, 2020 in Montréal, QC, Canada.

At canfitpro, the health, safety and well-being of Associates, Members, Delegates, Exhibitors, Sponsors and Partners is our highest priority. Mindful of our duty of care, we want to act on what is in the best interest of our community. Although this is a disappointment, we look forward to hosting and celebrating future canfitpro Montreal conferences and events with you.

For those delegates who require continuing education credits (CECs) to main your certifications, canfitpro will follow up with options for online courses and will grant a special extension for members who certification might expire as a result of not attending canfitpro Montreal.

We thank you for understanding the extreme difficulty of our position. It is your passion for health and fitness that helps make canfitpro Montreal a success every year. And it is that same passion that will drive us into the future.

Next Steps

Please remember to cancel any personal arrangements you’ve made, such as travel, restaurant, and housing reservations. You do not need to contact anyone at canfitpro to cancel your registrations and full refunds will be provided. Please note that canfitpro Montreal 2020 will not be rescheduled. However, we hope to see you at canfitpro Montreal 2021!

Ensuring the safety of our associates and members is our top priority. We want to maintain our service as best as possible during this time. The canfitpro Home Office, located at 110-225 Select Ave., Toronto, ON, M1X 0B5 is closed to the public due to the coronavirus (COVID-19) until further notice.
Our phones lines have re-opened as of July 13, 2020. Our Member Experience Team can be reached at (800) 667-5622.
Our new member portal has been set up to help you manage your canfitpro account, including sending inquiries. You can still contact us by submitting a New Request through the “Support Centre” section in the member portal or send an inquiry to info@canfitpro.com. We appreciate your continued patience while we diligently work to support all our members, PRO TRAINERs and customers. Please visit the canfitpro contact page for more information.

canfitpro is following the recommendation of every major public health agency, including the Public Health Agency of Canada (PHAC), to encourage all canfitpro Members, Delegates, Participants, Associates, PRO-TRAINERS, and Volunteers to regularly wash their hands using water and soap which is available at all of our events, workshops, classes, and in-person courses. This is the most effective way to reduce the spread of all communicable illnesses including COVID-19.

We are reminding canfitpro Members, Delegates, Participants, Associates, PRO-TRAINERS, and Volunteers to stay healthy and prevent the spread of infections by doing the following:

  • wash hands often with soap and water for at least 20 seconds as per the PHAC’s recommended method of proper hand hygiene
  • avoid touching eyes, nose or mouth with unwashed hands
  • avoid close contact with people who are sick
  • coughing or sneezing into their sleeve or tissues and not hands
  • staying home if sick to avoid spreading illness to others
  • maintain at least 1 metre (3 feet) distance from anyone who is coughing or sneezing

Public Health Agencies have procedures in place to trace potential contact should an individual be diagnosed with COVID-19. If canfitpro is informed by these Agencies that there has been a confirmed case of COVID-19, canfitpro will immediately and closely follow the direction given by the Agencies. This could include temporarily rescheduling courses or workshops.

canfitpro is following the recommendation of every major public health agency, including the Public Health Agency of Canada, to encourage canfitpro Members, Delegates, Participants, Associates, PRO-TRAINERS and Volunteers to regularly wash their hands using water and soap which is available at all of our venues. This is the most effective way to reduce the spread of all communicable illnesses including COVID-19. We are increasing education and awareness through signage, digital and verbal communications to further promote the PHAC’s hand hygiene guidelines.

During Events and In-Person Courses, we are advising limited physical contact:

  • When checking-in, your belongings will not be handled (e.g. key tags, lanyards, etc.)
  • Verbal direction and encouragement will be provided instead of physical contact during courses and workshops
  • At least 1 metre (3 feet) distance from anyone who is coughing, or sneezing will be maintained
  • Shaking hands will be avoided

canfitpro is closely monitoring information and recommendations from the Public Health Agency of Canada. We are sending out ongoing communication to keep our sanitization procedures as thorough as possible and to provide best practices in hand washing and respiratory hygiene. Should new information be shared by public health experts, we will re-evaluate and update our procedures, if needed.

canfitpro is following the travel guidelines of the Public Health Agency of Canada which can be located here. If any questions about your health while travelling or upon returning from a trip please immediately contact your health care professional (e.g. your doctor or local Public Health Authority) to seek advice. If you become sick while travelling, call ahead to a health professional to explain your symptoms. If you become sick upon your return, call your local Public Health Authority. They will provide advice on what you should do.

As usual, those with flu-like symptoms, who have not travelled internationally to an affected region, should stay at home. 

Those who have travelled to an affected region, or have had close contact with a person ill with COVID-19, should limit their contact with others for a total of 14 days from the date that they left the affected region or were in contact with a person ill with COVID-19. This means self-isolate and staying at home. In addition, they should contact their local public health authority within 24 hours of arriving in Canada. Travellers returning from other affected areas should monitor for symptoms. Those who develop symptoms (fever, cough, difficulty breathing) or any other symptoms within 14 days after returning to Canada, are advised to contact your health-care provider, or local health authority. Inform them about your symptoms and travel history. If you are not already isolated, self-quarantine yourself in your home.

Travellers returning from other affected areas should monitor for symptoms. Those who develop symptoms (fever, cough, difficulty breathing) or any other symptoms within 14 days after returning to Canada, are advised to contact Telehealth Ontario (1-866-797-0000), your health-care provider, or local health authority. Inform them about your symptoms and travel history. If you are not already isolated, self-quarantine yourself in your home.

There are no plans to screen individual delegates. Every delegate is encouraged to be diligent and proactive as to their own physical wellness as well as follow healthy habits to prevent passing the cold/flu to others.

The safety and security of every canfitpro attendee, delegate, exhibitor, and associate and volunteer is priority number one for canfitpro, and all partners. We work to assure that priority is fulfilled and canfitpro will always make decisions that ensure the safety, security and success of everyone involved.

Yes, canfitpro will issue a full refund in the amount paid should any event be cancelled by canfitpro. As long as canfitpro is moving forward with the Conference, those who choose to not attend will not receive a refund. A doctor’s note will be required if you want to get a refund if you are sick and unable to attend a canfitpro Event and/or Conference.