Fitness Supervisor

Fitness Supervisor

Posting Id                                 3141

Department                              Community Services

Division                                    Recreation and Culture Services

Section                                     Aquatics and Fitness

Job Grade                                 SEA40 Grade 04

Rate of Pay                              $73,549.00 – $86,506.00 Annual

Job Type                                    Permanent Full Time

Employee Group                       SEA

Replacement/New Position       Replacement

Posting Type                                Internal and External

Posting Date                               10/15/2025

Application Deadline                 10/31/2025

Position Summary

Reporting to the Fitness Coordinator, the Fitness Supervisor will provide strong leadership and expert guidance to staff by following the City’s core values of Care, Collaboration, Courage, and Service. Under management direction, you will provide supervision and coordinate daily department activities and ensure high quality fitness programs are provided to the community.

Key Duties and Responsibilities

Assist with the recruitment of qualified part-time fitness staff
Track and ensure all staff maintain current certifications by following up and ensuring they provide us with a copy
Conduct new staff orientation sessions, supervise staff and evaluate performance regularly
Schedule part-time staff; plan and organize part-time staff meetings
Respond to staff questions and concerns
Connect personal trainers with clients
Ensure coverage of fitness studios classes and programs and find replacements when required
Conduct fitness classes and work in the fitness studio in the absence of part-time fitness staff
Respond to all patron concerns and provide a high level of customer service
Assist with a marketing and promotion plan to encourage new members and maintain the existing membership
Maintain accurate inventory of supplies and equipment
Supervise operations at fitness studios and ensure all equipment is in safe working order and the facility is clean
Conduct municipal comparisons on membership fees, programming, operation times, staff wages, program fees and services provided
Responsible for sectional budget preparation and monitoring
In partnership with the Coordinator, create and recommend fitness programming that the City will offer each season
Assist in developing key content for marketing, promotions, and City webpages
Keep inventory of fitness equipment and aquafitness class equipment in multiple locations
Research and conduct price comparisons for equipment and service providers
Education and Experience

High School Diploma
Personal Training certification or Certified Fitness Consultant, Fitness Instructor Specialist certification and Standard First Aid and CPR C is required
Post-secondary education in Recreation Leadership or a Fitness related discipline would be an asset, AquaFit Instructor certification would be considered an asset
1 year experience in a fitness supervisory role with an emphasis on community recreation
Required Skills/Knowledge

Well organized, independent and highly-motivated, with the ability to handle multiple job responsibilities, set priorities, problem solve and work with all levels of staff
Knowledge of Active-Net and SAP systems is an asset
You also have demonstrated experience in coaching, team building and supervising and developing staff to achieve high levels of performance
Proficiency in Microsoft Office Suite applications with a strong knowledge of Excel and Word
Dedicated to continuous learning of the Fitness industry
Demonstrated ability to independently resolve problems and issues under minimal supervision
Ability to work independently, combined with well-developed organization and time management skills and the ability to deal effectively with tact, courtesy, discretion and diplomacy with all levels of staff and the public
Office Environment with moderate physical effort required. Must be physically fit in order to maintain required technical certifications and move fitness equipment.
Irregular hours including evenings, weekends, and exposure to noise in the fitness studio.
Occasionally is contacted outside work hours to support part-time staff on site
Police Vulnerable Sector Check
Demonstrate the City’s corporate values of care, collaboration, courage and service
Leadership Competencies

Demonstrates personal leadership
Builds People and Culture
Cultivates open communication
Shapes the future
Navigates and leads through complexity and change